Privacy Policy

Charmu Wings Privacy Policy

Last updated: 4/13/2025

At Charmu Wings, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us. By using our services, you agree to the terms of this policy. If you do not agree, we kindly ask that you refrain from using our site.

1. Who We Are: This policy applies to all services provided by Charmu Wings, available at https://charmuwings.com, including browsing, shopping, and customer support.

2. Information We Collect:
a) Information You Provide Directly:
- Full name
- Shipping and billing address
- Email and phone number
- Payment information (securely processed via Shopify, PayPal, or other third-party platforms)
- Product preferences and items added to your cart or wishlist
- Messages or feedback you send us
b) Information Collected Automatically:
- IP address
- Device and browser type
- Pages viewed, browsing behavior
- Cookies and similar technologies
c) Third-Party Sources:
We may receive data from services like Shopify or payment providers to help us complete your
transactions and provide support.
3. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders
- To communicate with you regarding your purchase or account
- To provide personalized customer support
- To detect fraud and ensure website security
- To improve our website, services, and product offerings
- To send promotional emails (only with your consent)
4. Cookies and Tracking Technologies
We use cookies to enhance your experience, remember your preferences, and analyze site usage.
You can manage or disable cookies through your browser settings.
Learn more: https://www.shopify.com/legal/cookies
5. How We Share Your Information
We only share your data with:
- Technology platforms like Shopify to operate our store
- Payment and shipping providers to process your orders
- Marketing tools to help us communicate with you
- Legal authorities, when required by law
We never sell your personal information to third parties.
6. Your Privacy Rights by Region
If you are a resident of Europe (GDPR), California (CCPA/CPRA), UK, Canada, Australia, or Latin America, you have the right to:
- Access the data we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Receive a copy of your data (data portability)
- Object to certain types of processing (e.g., marketing)
- Withdraw consent at any time
To exercise your rights, contact us at: info@charmuwings.com
7. Children's Privacy
This website is not intended for children under the age of 16. We do not knowingly collect personal information from minors. If you believe your child has shared personal data with us, please contact us so we can delete it.
8. Data Security and Retention
We use industry-standard physical, electronic, and managerial safeguards to protect your
information. Your data will be retained only as long as necessary to provide services, comply with laws, or resolve disputes.
9. External Links
Our site may include links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their policies before sharing any information.
10. Contact Us
If you have questions about this policy or want to exercise your privacy rights, contact us at:
Email: info@charmuwings.com
Website: https://charmuwings.com